According to David, CDM Software Solutions, Inc.’s approach to business, though simple, is absolutely essential to their success: Listen to clients. Understand what “keeps them up at night”.  Use the firm’s expertise to identify the root of the issues, map the plan and deliver the services to eradicate the issue and optimize performance.  Then, invest and stand by the client.  For CDM Software Solutions, Inc., listening to clients allows them to provide comprehensive, yet efficient and user-friendly software solutions that meet the clients’ needs and help them to achieve their business objectives.  Committing to stand by their clients allows CDM Software Solutions, Inc. to provide the necessary technology innovation that helps them as their needs evolve.

In our conversation, David shared with me some of what I’d like to call “pearls of wisdom” – and I just had to share them with you because they are just that important:

• Be patient – as an entrepreneur, you know that the marketplace is dynamic. Charter your path and stay the course while being nimble and patient.
• Perform your due diligence. Meaning: learn about your clients – research them, ask them questions, get to know everything about them. Utilize your skill and core competency to provide real value. A solution that they would otherwise not realize.
• Show loyalty - it will make a difference and pay off in the long term. And this again wraps around to patience – you may not see the pay off tomorrow, next week or next month. But, you will see it. It will return dividends.
• Be flexible and dynamic. Success isn’t a formula written in stone. You may have a standard model or approach but adapting that approach to the unique needs of your client will yield the greatest success. Being flexible and dynamic allows you to add significant value to each and every client.

There’s a valuable lesson in what David shared with me: it’s not about giving the client what you think they want or need, it’s about truly listening to the client and committing to giving them what their business actually needs.  Now that’s what makes a business a success – no matter the economic situation.  To learn more about CDM Software Solutions, Inc., click here.

OfficeLinks Supports 21^st century working with innovative product launch, Co-Working Offices.  Available now, on-demand – AND FREE on Fridays!  Each week, we’ll have 10 desks available on a first come first serve basis. So, give us a call to make a reservation 646-512-5700.

There are a few major trends going on right now that are impacting where and when people work and how they utilize their office space.  First, companies are seeking ways to cut costs.  In doing so, it’s critically important that they identify ways to ensure productivity and image remains in tact.  Second, the workforce is becoming more distributed.  This powerful segment needs to be supported whenever and wherever their work gets done.  The local coffee shop, hotel lobby, home office or camping out a client’s space isn’t cutting it.

OfficeLinks not only understands, we also have a solution – CoWorking offices.  This product enables companies to slash office space fees while maintaining a professional front face.  The product supports workers with a workplace environment, enterprise-grade technology infrastructure and business support staff that stimulates the mind and inspires great work.

OfficeLinks is launching CoWorking at our Willis Tower (Chicago )and 40 Wall Street locations.  Clients will enter into the best buildings in the city, take the elevator up to the 84th and 28th floors respectively, be greeted by a welcoming receptionist and guided into their own Co-Working office.  The office is open plan and encourages interaction while privacy is ensured through locked desks and secure phones.  Clients will have access to the OfficeLinks Java Lounge where they can enjoy freshly brewed gourmet coffee, Tazo teas, filtered water and connectivity via iMacs.  In addition, they may also access boardroom style meeting rooms and videoconference studios on a pay–for-use basis.  

As an OfficeLinks team member, I have always been impressed with our company’s foresight and leading-edge products and services.  However, our latest offering takes the cake.  In fact, we’re launching Co-Working at OfficeLinks New York and Chicago with a FREE test drive.  Anyone interested in test-driving our new product may try it for FREE on Fridays starting August 28, 2009. Each week, we’ll have 10 desks available on a first come first serve basis. So, give us a call to make a reservation 646-512-5700.

We’re launching this product due to strong customer demand.  I’m thrilled that we’re the first in our industry to respond to the demand and to deliver an office product that really makes sense in today’s business climate. Just think—your isolated home office… a coffee shop… a hotel lobby… or a premiere office location featuring brilliant views, modern workstations, high-speed WiFi, free refreshments, and other business people.  Sounds to me like a no brainer!